• Please enable cookies in your web browser to continue.

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

Enabling Cookies

Internet Explorer 7.x

  1. Start Internet Explorer

  2. Under the Tools menu, click Internet Options

  3. Click the Privacy tab

  4. Click the Advanced button

  5. Put a check mark in the box for Override Automatic Cookie Handling, put another check mark in the Always accept session cookies box

  6. Click OK

  7. Click OK

  8. Restart Internet Explore

Back to Top

Internet Explorer 6.x

  1. Select Internet Options from the Tools menu

  2. Click on the Privacy tab

  3. Click the Default button (or manually slide the bar down to Medium) under Settings. Click OK

Back to Top

Mozilla/Firefox

  1. Click on the Tools-menu in Mozilla

  2. Click on the Options... item in the menu - a new window open

  3. Click on the Privacy selection in the left part of the window. (See image below)

  4. Expand the Cookies section

  5. Check the Enable cookies and Accept cookies normally checkboxes

  6. Save changes by clicking Ok.

Back to Top

Opera 7.x

  1. Click on the Tools menu in Opera

  2. Click on the Preferences... item in the menu - a new window open

  3. Click on the Privacy selection near the bottom left of the window. (See image below)

  4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal cookies" drop-down

  5. Save changes by clicking Ok

Back to Top

One of your addresses is not entered properly. Please ensure that all your billing and shipping addresses have required informations.
Help
Return & Refunds
Where's My Order ?
Prices
Change card name
  • Name
  •  
This name will be used for all your reviews from your account. For privacy reasons, please don't use your real name.
We recommend that we send you an email reminder 6 days before the event. This will give you enough time to browse our site, personalise a card and choose an appropriate despatch date. All cards are sent by 1st class Royal Mail which is a 1-3 working day delivery service.
Despatch Date
The day we post out your item(s) is classed as the despatch date. This is NOT the day it will be delivered.
All items ordered before 2pm Monday to Friday are despatched the same day, unless you've selected a later date. Please see the table below for further information.

Delivery Information
Order Placed Despatch Day
Before 2pm Monday to Friday Same Day
After 2pm Monday to Thursday The following day
After 2pm Friday The following Monday
Anytime Saturday and Sunday The following Monday
Bank Holidays The following working day


Royal Mail state that 93% of 1st Class mail is delivered the next working day (including Saturdays). In our experience most deliveries arrive within 3 working days following despatch.

Be sure to choose a despatch date allowing adequate time for delivery in order to avoid disappointment.

Already have an account? Sign in

Reset your password

We're sorry but you need to reset your password to shop the website. Please enter the email address you use to sign in to your M&S Personalised account. We'll email you a link to a page where you can create a new password.

* Required Fields

The email address and password you entered do not match any accounts on record. Please try again, create an account, or contact Customer Service for assistance.
The email address and password you entered do not match any accounts on record. Please try again, create an account, or contact Customer Service for assistance.
Please reset your password
We've emailed you a link to a page where you can create a new password.
Sign in

Please sign in to your M&S Personalised account. If you don't have an account, you can create one now.

Your personal details are safe with us.
View our Privacy Policy